Our products use the Smart Life / Tuya Smart App.

Usually, it takes 20-25 working days for bulk orders.

It typically takes 3-5 working days, depending on the availability of the samples in stock.

Yes, all our products can be connected to both Alexa and Google Assistant.

Yes, you can. Customer logos can be applied through laser printing, engraving, embossing, and other methods.

This depends on the specific product. Laser printing your logo is free of charge.

Yes, our professional design team can meet your requirements. We support both ODM and OEM orders.

There is no limit on the number of users. Anyone can download the app and control the device once it is added to their app.

The device and smartphone must be in the same Wi-Fi environment when adding the device. After successful pairing, the device can be controlled via any mobile network.

1）Please check if the wiring is correct.

2）Ensure there is a neutral line in the cassette (a neutral line is required).

3）Verify that the connected load does not exceed the maximum capacity of the device.

Smart light switches are designed to work with most standard home wiring configurations. However, it's essential to check the compatibility of the switch with your specific wiring setup before installation. If you're unsure, consult a qualified electrician for guidance.